Dismatch Privacy Policy
This Privacy Policy outlines how we collect, use, and protect your information when you use our service. Dismatch operates as an unaffiliated service within the social media platform Discord, offering users the capability to be paired into one-on-one chat rooms.
By using Dismatch, you agree to the terms described in this policy.
The Information We Collect
User information
- Discord user ID associated with the account.
- Age group derived from the user's assigned server role.
- User-submitted profile information, including display name, about me, hobbies, looking for, values, gender.
- Block list containing the Discord IDs of users the account has blocked.
- Infraction history.
Activity information
- Discord user IDs of all match participants.
- Type of match: random or profile-based.
- Age group of the match.
- XP and level progress, stored as a numeric value.
- Profile bump history and cooldown timestamps.
How We Use Your Information
Matchmaking
- User information such as age group, block lists, and profile data is used to pair users and enforce compatibility rules.
Analytics
- Match and activity data may be used for internal analytics to understand engagement and improve our service.
User history
- Match records are saved to enforce match limits, support moderation, and maintain infraction history.
How We Handle Chat Contents
When a match ends, the associated Discord thread is deleted, removing all messages. There are two exceptions.
User-initiated reports
- If a user reports their match via the in-app report button, the thread is locked and preserved for moderator review.
- The user-provided report reason is stored in our database.
Automatic content moderation
- Dismatch monitors messages in active match threads for flagged phrases.
- If a phrase is detected, the thread is automatically locked and a moderation report is filed.
- Up to 400 characters of the flagged message may be stored for staff review.
- If no violation is confirmed, this excerpt may be cleared at moderator discretion.
How We Disclose Your Information
We do not share any user data or chat information with third parties.
Server staff can view active match reports, and only administrators have access to stored moderation records. Direct access to the database is restricted solely to the developer.
How We Protect Your Information
User and match data are securely stored in our database, encrypted at rest. Access is restricted solely to the developer.
How to Control Your Privacy
Your data is automatically deleted when you leave the server. If you would like your data removed while remaining in the server, please open a ticket in #support-us.
Once your data is deleted, interacting with Dismatch again, such as sending a message in the server, using any bot command, or clicking any bot feature, will result in new data being collected as described in this policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. In the event of significant changes, we will notify users through our Discord server.
Users are responsible for reviewing this policy regularly to stay informed.
Contact Us
If you have questions or concerns about this Privacy Policy, please open a ticket.