Legal

Privacy Policy

Effective April 14, 2025

This policy explains how we collect, use, and protect your information when you use Dismatch. By using the service you agree to these practices.

What we collect

Your account

  • Discord User ID
  • Selected interests
  • Infraction history

Per chat session

  • Discord User IDs of participants
  • Chat type (text, voice, private, group)
  • Shared interests if applicable
  • Message count per user
  • Duration of voice chats

How we use it

  • Matchmaking: improving match recommendations
  • Analytics: understanding engagement to improve the experience
  • Marketing: aggregated data only — we never share personal data with third parties
  • Chat content: threads are deleted when closed, with exceptions below

Chat handling exceptions

  • User-flagged chats are kept for moderation review
  • Auto-flagged chats are reviewed; violations are stored, clean chats are deleted

Sharing

We do not share user data or chat contents with third parties. Only authorized staff can access active or flagged sessions.

How we protect it

We use secure databases with access limited to developers. Systems are actively monitored.

Your control

Leave our Discord server to delete your data. This removes your profile, interests, and any custom roles.

Changes

We may update this policy. Significant changes are announced on the server or this site.

Contact

Questions? Open a support ticket in the server.